Account Questions

Cpanel update failure in upcp –force

upcp errors on your cpanel update

Most of time cpanel update won’t get any errors. If you getting the following error when cPanel tries to update.

Running `/usr/local/cpanel/scripts/updatenow –upcp –log=/var/cpanel/updatelogs/update.12522061.log` failed, exited with code 25 (signal = 0)

Check the following files which is OS version and cpanel sysinfo configuration.

cat /etc/redhat-release

cat /var/cpanel/sysinfo.config

open your /var/cpanel/sysinfo.config file and  make sure “rpm_dist_ver” is not configured as “unknown”.  It should match the major version of the OS.

For example :

+-(root@cPanel)(04:51:50)
+-(~)->cat /etc/redhat-release
CentOS release 5.9 (Final)

+-(root@cPanel)(04:44:19)
+-(~)->cat /var/cpanel/sysinfo.config
ises=2
lock=
release=5.9
rpm_arch=
rpm_dist=centos
rpm_dist_ver=unknown

+-(root@cPanel)(04:44:57)
+-(~)->/usr/local/cpanel/scripts/gensysinfo
/var/cpanel/sysinfo.config updated.

+-(root@cPanel)(04:45:35)
+-(~)->cat /var/cpanel/sysinfo.config
ises=2
lock=
release=5.9
rpm_arch=i386
rpm_dist=centos
rpm_dist_ver=5

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